Miva Default USPS Tracking Link Not Working

Miva Store Owners Alert:

If you have gotten feedback from client that your USPS tracking links are not working correctly, they are right. In July of 2014 USPS changed the URL for their tracking page, so the default URL in the backend of Miva is not working correctly.

Here is the fix:

You can manually change the shipping link URL in admin on the domain settings page.

Go to domain settings > Shipping Tracking Links tab. Click on the edit here button for USPS and replace http://trkcnfrm1.smi.usps.com/PTSInternetWeb/InterLabelInquiry.do?origTrackNum=%tracknum% with https://tools.usps.com/go/TrackConfirmAction.action?tLabels=%tracknum% and click update.

Let us know if this fixes it for you.

 

Holly Nelson

Holly Nelson, CEO of 2C Development Group brings more than 20 years of success in internet marketing to every project. Her ability to identify production, communication, customer service and logistical pain points and to solve them through increased efficiencies in website design/development, online catalog management sales solutions, online content development and marketing brings consistent, clearly demonstrable ROI to clients. Follow on Twitter and Google+