Category "Technical Support Guides"

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How to Fix Your Printer

This is a Brother and not a Cannon, I presume… Any ideas on how to fix this printer?

Notification sounds stopped working since iOS7 on my iPad.

This is a major problem that has been noted on Apple’s support forums, as well as on many other sites across the internet. Finding an actual fix for it, however, was difficult, even for us. But we did. Click to learn how.

Microsoft Killing Off Old Versions of IE, finally!

According to PC World, “Microsoft said Thursday that it will phase out support for what some might call “stale” browsers, outdated versions of Internet Explorer that Microsoft replaced with more modern alternatives.“ For web developers, like us, this causes much rejoicing, because writing so many extra lines of code to support legacy browsers adds unrecoverable time and costs that add up. It is hard to charge the consumer for those extra hours of work, so…

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Managing the Effects of Heartbleed

Ugggg…head slam into wall. Why, we ask, why don’t people have a password security system in place? Read this post to create an authentic password security program for your organization!!

Google Chrome Extensions Adware Problems – the down and dirty news.

Just when you thought the tech world couldn’t get any less safe, we get this news, “Adware vendors buy Chrome Extensions to send ad- and malware-filled updates,” by Ron Amadeo on Arstechnica.com. It takes the phrase, Silent but Deadly, to a whole new meaning. As Webmasters, we love the auto-updates that happen in the background of Google Chrome, so that when our clients are looking at their sites and we are looking at their sites,…

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LastPass – Password Manager, Form Filler, Password Management

First Pass at LastPass Do you often forget your online logins? Tired of filling out endless online forms? Afraid of being hacked or your identity stolen? You should be!!! Do you want something awesome for $0? Of course, you do! Behold your salvation!! Here is the short list of things that LastPass does for you: Stop remembering passwords by having ONE master password (and multiple secure passwords for everything else.) Auto Login setting for one-click…

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How to Push Data from One Web Service to Another

Ever catch yourself copying and pasting fields from one web service to another? Or maybe uploading a file in multiple places? Zapier can help you eliminate all those pesky tasks your web services don’t support. The 2 Chicks (and the dudes that work with us) are becoming more efficient around the office. BIG PLUS? Less overall daily frustration = happy team mates!! Here are just some of the things that we use Zapier for at 2…

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What is Spyware and what can I do about it?

Spyware is Internet jargon for Advertising Supported Software (Adware). Caveats: Do NOT use Internet Explorer as your browser anymore…here is why. It is a way for shareware authors to make money from a product, other than by selling it to the users. There are several large media companies that offer them to place banner ads in their products in exchange for a portion of the revenue from banner sales. This way, you don’t have to pay…

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Backing Up Your Hard Drive Data

BACK IT UP! Your Guide to Dodging Data Disaster (Should be Done at Least Once a Month) Negative Attitudes About Backing Up Are Your Worst Enemy Many small businesses don’t back up their data at all, and others use improper media for the job. I’ve often asked computer professionals, “Which is more important: Backing up your data, or restoring it?” Almost invariably, they will answer that backing up the data is more important. We’ve been…

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How to wipe a hard drive and reinstall Windows XP

Always be Prepared. Plan to do this once a year (before disaster strikes). Preparation: – Gather all the programs that you are going to want to load or reload into one area. Make sure they all have their ID numbers…you don’t want to go hunting for that in the middle of a reload. Any programs that are upgrades will usually require a compliance check of the previous version, so make sure you have BOTH versions…

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